I wanted to order a photo charm of my dad for my wedding bouquet, but wasn't sure which one to go with. I emailed the company for help and Mindy was so responsive and wonderful! She helped me design the perfect charm with my dad's photo on one side and his writing on the other. She reassured me that Jill would help make it look perfect. I was so happy with the results and it is such a touching reminder for my special day. I really enjoyed working with this company, Mindy is very friendly and compassionate and their work is excellent and at a very reasonable price.